General terms and conditions, AGB Shayna.ch
These terms and conditions regulate the legal relationship between shayna.ch (seller) and its customers (buyer) with regard to all contracts concluded between the parties in the online shop of shayna.ch. Terms and conditions of the buyer that are contrary to these GTC are hereby expressly excluded.
Agreements made with the Buyer that deviate from or supplement the General Terms and Conditions shall take precedence over these General Terms and Conditions, provided that they have been agreed between the parties in writing. Oral agreements are only binding if they have been confirmed in writing by the seller.
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. By clicking the button "Send order" you place a binding order of the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after sending the order and does not constitute acceptance of the contract. We can accept your order by sending an order confirmation by e-mail or by delivering the goods.
We deliver the desired goods by mail within Switzerland and the Principality of Liechtenstein. The offers are only valid as long as they are visible on the website and while stocks last. Product information such as tables of contents, illustrations etc. are mainly for illustration purposes and are not binding. The seller's offer is visible on the website www.shayna.ch and is not binding. We reserve the right to change prices and product range as well as technical changes.
On www.shayna.ch the buyer submits a legally binding offer to conclude a contract by sending his order and simultaneously accepting these GTC. The conclusion of the contract is concluded at the time when the buyer receives an order confirmation from the seller. The order confirmation is sent by e-mail. Confirmed orders can no longer be cancelled or changed by the buyer.
: Our prices are indicated in CHF and include the legal value added tax.
We grant you a right of return on the products purchased from us. The defective product must be returned within 14 days with a copy of the invoice and a detailed description of the defect. Please return the product in mint condition within 14 days of receipt, in its original packaging. The costs for the return shipment are to be borne by you. The date of dispatch of the goods is decisive for compliance with the deadline. The return is to be sent to: shayna.ch, Bahnhofweg 8, 9042 Speicher
The delivered goods remain the property of the seller until full payment has been received. The seller is entitled to make a corresponding entry in the retention of title register.
We shall be liable for transport to the customer if we are notified immediately of transport damage, incorrect deliveries or shipments not received. The customer is liable for returns.
We are not liable for any damage to property or personal injury caused by the use of our goods or information; the use of all articles is at the risk of the customer.
All pictures and texts are protected by copyright and may not be used without our consent.
If delivered items should have obvious material or manufacturing defects, including transport damage, please make a complaint about such defects immediately to us or the employee of Post CH AG who delivers the items. Failure to do so, however, will not affect your legal rights. For all defects of the purchased item occurring during the legal warranty period, the legal claims for supplementary performance, for removal of defects/new delivery as well as - if the legal requirements are met - the further claims for reduction or withdrawal as well as compensation for damages, including compensation for the damage instead of performance as well as compensation for your futile expenses, shall apply at your choice.
If provisions of these general terms and conditions are or become partially invalid, the remaining provisions shall remain valid. The parties are obliged to replace the ineffective provisions with a legally valid provision that comes as close as possible to the economic and legal meaning and purpose of the ineffective provision.
Changes in these terms and conditions are possible at any time. The status at that time shall apply to each order.
In the event of disputes, only substantive Swiss law is applicable, excluding conflict of laws provisions. The Vienna Sales Convention is explicitly excluded. Place of jurisdiction are the ordinary courts at the registered office of the seller.
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